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We’re pleased to announce our new ongoing client support service, Shuttle Together. Not everyone likes having to be an immediate expert in new software and systems, so the Shuttle customer success team works with all new clients to build all the forms/templates and configurations required to go live. The team make all the ongoing changes required for the first three months – at no cost.

Our clients have asked us to provide an ongoing, chargeable support service that is more cost effective than using an internal resource to cover system maintenance, administration and training for new users and partners.

Shuttle Together costs just £250 per month (plus VAT) which includes 5 hours of dedicated support every month that can be used for:

  • Updating webforms
  • Setting up new users
  • Changing configurations
  • Training new partners/brokers
  • Training new internal users
  • Providing KPI reports

Shuttle Together is delivered by the customer success team, led by Rhianne Newton.  

To find out more, visit the Shuttle website or mail on

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