It was with some trepidation that I submitted Shuttle for the first time to a B2B software directory site. Social selling is a key part of the B2B software sales process. Our existing clients provide great testimonials for us but who knows what is going to happen when you submit your site for independent review!
Well, I did it and I’m pleased with the result. The questionnaire at Financesonline asked some searching questions about our Client Onboarding capabilities – I have to confess I love being asked what problem Shuttle solves. The end result was a very positive review and classification as one of Financeonline’s ‘One to Watch for 2017’ and inclusion on their list of customer support software recommended by their team.
FinancesOnline’s B2B expert did not only analyze our system in a detailed and inviting Shuttle review, but distinguished its capacity with two of their best-known awards. Shuttle is now the proud holder of the Great User Experience Award and the Rising Star Award for 2017 their customer support software category here.
What intrigued the expert team was no other than the significantly streamlined line of communication, thanks to which companies eliminate paperwork and outdated hardware, and save up to 70% of their average support expenses. They were also fond of Shuttle’s devotion to improving conversion rates, and the myriad of features that make this possible – in fact, a part of the review pays special attention to the system’s multi-channel client portal that ensures the company will receive forms from international and hard-to-reach clients. As you read on, you will find a detailed description of common problems Shuttle is able to solve, as well as a section dedicated to pricing and tech specs that helps companies estimate whether our system is a good fit for their operations.