Shuttle simplifies and accelerates Business Customer Onboarding – direct from a website or via an account opening team. Our cloud based platform speeds up KYC and AML decisions on applications ranging from sole traders to more complex multiparty onboarding cases involving additional directors, overseas shareholders or beneficial ownership.
Shuttle is the first onboarding platform to enable introducer partners to originate and co-manage applications, using the same platform and workflows. We provide flexible options based on the particular partner / customer relationship and compliance requirements.
Build Digital Forms to accept applications/leads from your website. Multi Director, Account Operator and Owner applications all supported. Choose real-time or multi-stage applications if you need to qualify the applicant.
Open new channels with our Partner Portal. Become preferred partner to introducers through excellent customer experience and flexible options to collaborate in the application process. Also onboard new partners using the platform.
Our goal is application accuracy. Verify application data using third party APIs such as Companies House. Auto-populate verified data onto contracts or term sheets. Make it easier for your customers to complete with Digital Signatures.
Get all the information you need to complete KYC. Request identity, affordability and evidentiary documents. Complete identity verification, credit and background checks using API feeds from Companies House, Equifax, Onfido and DueDil.
Shuttle automates standard and complex KYC processes based on what the customer has submitted in the application form. For example, different documentation can be requested based on the status or location of directors.
Maintain all customer documents and correspondence in one secure hub with a full audit trail. Extend your security to your partners. Give your customers control over who has access to their PII once the application is completed.
Who Uses Shuttle?
We work with clients that want to create a great first impression when accepting business applications or leads through a website.
Our clients are also looking to grow their business through partners including introducers, brokers, intermediaries and affiliates.
Our clients include Tier 1 Banks, Challenger Banks, Commercial Finance Lenders and Brokers, Payment Processors, Forex Companies, Specialist Accountants and other regulated sectors who conduct KYC.
The Shuttle Business Customer Onboarding platform is provided as a white label solution and works with different account opening processes.
What Our Clients Say
I can't imagine going back to email based business customer onboarding processes now. Since using Shuttle, our SME client onboardings have been so much easier- I can see client statuses at a glance on the dashboards, there’s a message centre to chase them if they're late and we've even reduced time per client set up by 70%. I love it, my team loves it, but even more importantly our clients love it. I think everyone would recommend Shuttle to those working with form based KYC applications.
Using the Shuttle platform allows Trademark Brothers to offer a much better customer experience to our clients. It also speeds up the whole account opening process - my clients really appreciate being able to take photos of important documentation using a tablet or mobile and complete the process in real-time. It also feels more secure.
As an advertising agency I need clients to accurately complete a checklist of documentation before I start projects for them. Any time spent chasing them up is less time spent on projects. It really helps that clients can sign my terms and conditions electronically and that all documents and communications with the client are kept in one platform.